- $28,110.00 -43,750.00/year*
105 Rockaway Ave
Manage a business-within-a-business and bring our innovative omnichannel strategy to life as part of Store Operations. You'll manage recruiting and staffing, receiving and processing of merchandise, and create outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals.
If you want to build meaningful relationships and make fashion personal, fun and aspirational, why not put that creative energy to work and join our team of approachable customer oriented, style conscious professionals. Work in a collaborative environment of problem solvers and flawless executers that drive the business forward through energy, effort and good humor. As a wrap and pack associate you facilitate the customer's needs whenever and however she wants to shop. Perform other duties as assigned.
Seasonal associates are eligible to receive a bonus incentive upon completion of their seasonal assignment, colleague discounts and the opportunity to be a part of an iconic brand during the most exciting time of the year.
FUELED BY THE POWER OF RELATIONSHIPS
* Execute and complete daily activities including:
* Pick Up In Store Orders
* Search and pick merchandise from selling floor and stock rooms for Pick Up in Store orders
* Prepare orders for Customer Pickup (remove sensors, bag merchandise, bring to store determined stockroom)
* Shippable Fulfillment Orders
* Retrieve merchandise that sales teams have picked from stockrooms
* Match picked goods to sales checks
* Prepare and pack merchandise for shipment (remove sensors, wrap merchandise according to Wrap & Pack Standards, create shipment label)
* Maintain Clean, Neat & Organized Workspace
DRIVEN BY OUR DESIRE TO WIN
* Drive sales by achieving/exceeding Company Determined Fill Rate Standard for BOPS/SDD orders
* Deliver outstanding customer service through BOPS/SDD order completion within Company Determined Standard/Goal
* Ensure Accuracy & Quality Assurance of completed orders prior to shipping
* Work with selling team to ensure shippable orders are picked and shipped within the Company Time Standard
* Ensure 100% compliance with all Bloomingdale's Wrap & Pack Standards
COMMITTED TO A CULTURE OF COLLABORATION
* Support sales teams as needed in searching and picking merchandise from selling floor and stock rooms for shippable orders
* Work with in store leadership team to deliver Big Days through execution of central strategies
* HS Diploma or equivalent
* Able to easily engage in conversation
* Social ease and quick response to customer needs and inquiries
* Able to maintain composure in difficult situations
* Detailed oriented about product knowledge
* Able to communicate effectively with customers, peers and management
* Basic math functions to operate register, handle money and make change
* Able to use a calculator
* Able to work independently and as part of a team in a learning environment
* Constant moving and standing
* Able to lift 10 lbs.
* Able to reach, grasp, stoop, kneel, crouch and climb ladders
* Able to use and navigate multiple technological devices
* Ability to sell and build a sale through conversational interaction
* Enjoys meeting and interacting with customers; strong interpersonal skills
* Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
* Ability to work a flexible schedule and meet minimum hours requirements based on role, department, and store/company needs which may include day, evening, weekends, and/or holidays
* Regular, dependable attendance and punctuality is required
This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9.
Associated topics: cajera, courtesy clerk, customer service, customer service representative, delivering, retail customer service, retail sales consultant, sell, shop, store associate
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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