OSC Specialist (Union City)

Smith & Nephew in Union City, GA

  • Industry: Warehousing/Logistics - Warehouse/Logistics Operations
  • Type: Full Time

The OSC Operation Service Center Specialist schedules, prepares and ensures delivery of instruments and implants sets for surgery. They are responsible for maintaining accurate records of products as they flow through the territory. Accountability of products missing from sets is critical to ensure proper billings. Good working knowledge of company products, operating systems and procedures is critical.

Position Functions (Include no more than 10 functions)

Utilizes OSC Operation Service Center software application or designated Software Application System to schedule and prepare instruments and implant kits for to facilitate Surgery Case Scheduled ensuring timeliness and accuracy.

Maintain and manage scheduled surgery cases on a daily basis

Process all required order entry as required and directed.

Perform all required OSC reporting to measure accuracy, utilization and validations.

Maintain accurate and complete OSC Bill of Materials (BOMs) for all instrument and implant kits. Maintain appropriate stocking levels for shelf stock & OSC kits. Ensure First In/First out method is being performed for all products. Ensure no expired product in all warehouse areas.

Coordinate Mobile OSC and shipment schedules daily to ensure most cost effective methods are being utilized.

Required to perform on call support as required.

Perform OSC Kit Reviews as required to improve instrument and implant inventory levels to support sales requirements. Conduct reviews as required via the established OSC Operations Checklist.

Assist during physical inventories and/or field cycle counts ensuring the office inventory PI preparation is performed

Perform daily/period freight activity reviews on all FedEx and courier usage to ensure costing is correct and most economical.

Utilize the established OSC Checklist for daily, weekly, monthly and quarterly required activities and duties.

OSC Specialist could be engaged in Regional Loaner Bank Operations as required.

Please attach both the current and proposed organization charts.

Minimum two years college with classes in operations, customer service or distribution desired. In lieu of college classes, a combination of education and above experience totaling four years is required. 4 year Bachelor's Degree preferred.

Microsoft Office Applications, basic PC Workstation operation, aptitude testing required.

Reports to FIS, FIM or AOM

The position assists in the coordination of loaner activity out of the operation center. Position requires self-reliance and confidence for broad empowerment as directed by a senior OSC and/or the direct supervisor.


Associated topics: dock c, logistics agent, logistics support, operator night, picker, stocker, supply chain, trainee, warehouse intern, warehouseman

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